Pizzeria loyalty card in Tétouan: the oven, the wait, the return

The oven wait, the real issue in a pizzeria

Customers accept waiting for a pizza. What annoys them is not knowing how long is left and not daring to walk away. With Stampylo, the customer scans the QR poster after paying and sees the order status, how many orders are ahead and an estimated wait.

Set a realistic average preparation time that includes the oven: the estimate is based on it. When the pizza comes out, the cashier, or the kitchen screen if you choose to let the kitchen mark orders, taps Ready. The phone rings, and vibrates on Android. On iPhone, the page rings only while it stays open; suggest the "Enable alert" button.

Families, students and neighbourhood regulars in Tétouan

In Tétouan, a neighbourhood pizzeria in Touilaa, the Wilaya district or the Ensanche often serves families at weekends and groups of students during the week. Group orders are common: the cashier sets the number of stamps for the order, for example one stamp per pizza.

Example to replace with your prices: a medium pizza at 60 DH and the rule "buy 5 pizzas, the 6th is free". A family that orders every Friday earns the reward in just over a month. Check your margin first: you can also offer a drink or a dessert instead of a pizza.

• The stamp is added only when the order is confirmed Ready.
• One reward per pizzeria, redeemed at the counter with a 6-digit code.
• Stampylo does not handle online ordering or delivery: it works at the counter.

Quiet evenings and Google reviews

Some weekday evenings are slow. The automatic WhatsApp reminder nudges customers who have not come for a while; they can stop these messages at any time. An offer, at most one a week, goes only to customers who accepted marketing messages.

After the visit, the customer is invited to leave a Google review, with the Google button shown first to everyone, then an optional private rating. Never a stamp or gift for a review. Price: MAD 149 per month, with a 14-day free trial and no card.

Questions