Juice bar loyalty card: keep customers in summer and at night

A juice bar is a business of peaks

A juice bar does not work like a café. Sales climb with the heat, and in the evening the counter fills all at once: families after a walk, young people after sport, groups ordering five different panachés. Every juice is made to order with the blender and the press, so the wait is real.

During these peaks, two things cost you: customers who stay glued to the counter so they don't miss their order, and others who leave because they don't know how long it will take. On the other hand, between 3 and 6 pm, or in winter, the press barely runs. A good loyalty card and a good calling system help on both sides.

Numbers on the TV and a phone that rings

With Stampylo, the customer pays first, then scans the counter QR code with the phone camera. They get an order number for the day. Their ticket page shows the status, how many orders are ahead and an estimated wait based on your average preparation time.

When the juice is ready, the cashier (or the prep station, if you choose that) taps "Ready". The customer's phone rings, and vibrates on Android. On the TV, the number moves from "Preparing" to "Ready", with a chime and a voice announcement in Arabic, French or English.

• No pagers to buy: the customer's phone is the juice bar pager.
• On iPhone, the page rings only while it stays open on screen. The "Enable alert" button keeps the screen on with a loud alarm.
• A customer without a smartphone? The cashier creates a ticket in one tap and the number shows on the TV.
• The TV: any Smart TV or Android TV browser. It also shows your QR code, your name and your logo.

A "10 juices, 1 free" card

Stampylo's loyalty card is a digital stamp card: "buy N, get 1 free". You choose N and the reward. For a juice bar, a simple rule works well: buy 10 juices, the 11th is free. You can also make the reward a smoothie or a large size.

There is one reward per business, with no points and no tiers. That is on purpose: customers understand it in a second, and your staff has nothing to calculate at the counter.

• A stamp is added only when the order is confirmed Ready: no stamp without a real order.
• Every action is logged with the screen link that did it, and a daily check flags abnormal days.
• Rewards are redeemed at the counter with a 6-digit code.
• Customers save their card with one WhatsApp message, or add it to Google Wallet. Apple Wallet is not available yet.

Bringing juice customers back in slow hours

Keeping juice customers also means bringing them back when the counter is empty. Stampylo sends an automatic WhatsApp reminder to customers who stopped coming, and they can stop the messages at any time.

For offers, you write only to customers who accepted marketing messages, at most one offer message a week. These campaigns are bought as credit packs. An example to adapt: "This afternoon from 3 to 6 pm, one extra stamp on every smoothie". The hours and the offer are yours to choose.

• Send the offer before the slow hours, not during the rush.
• One clear, short offer, at most once a week.
• The birthday gift is optional: Stampylo asks only for the day and month.

Seasonal tips for a juice bar

Your year has seasons. Your loyalty card can follow them without changing its rule.

• Before summer: put up the counter QR code (A4 poster in French, Arabic and English) and switch on the TV. New summer customers leave with a card.
• On summer evenings: push the juices that are fastest to make, and let the TV call the numbers while the team presses.
• During Ramadan, after ftour, the counter can fill all at once: numbers on the TV keep the crowd away from the till.
• In winter: focus on smoothies, hot drinks if you make them, and a WhatsApp offer for slow hours to customers who accepted.
• Back to school: the automatic reminder brings back summer customers who did not return.

A juice bar pager with no hardware

No pager boxes to buy, charge or lose. You need a tablet or phone for the till, and a TV if you want to show numbers. Orders, screens and customers are unlimited.

Numbers start at 1 each day, or follow your till: first number of the day, "next number", or the cashier types the receipt number. Stampylo does not connect to any POS software.

Price and getting started

One plan: MAD 149 per month, MAD 399 for 3 months or MAD 1,490 per year. The free trial lasts 14, no card needed. In Morocco, you pay by bank transfer from the dashboard or with a prepaid activation code.

The dashboard shows visits, stamps, rewards, returning customers and private ratings. A short summary email arrives every Monday.

Questions